COVID-19 Safe plan

The Ville is committed to providing a safe and healthy work environment in which all guests, contractors, visitors and employees can feel comfortable that the business has in place processes and policies to reduce the risk of exposure to viral infections, as well as to ensure that those showing potential signs of illness are advised to seek medical attention.

Following the restrictions introduced by the Queensland Government, anyone entering The Ville Resort – Casino will be required to be fully vaccinated from December 17, 2021, this includes hotel guests. Patrons must sign in upon entry to The Ville using the Check In QLD app and provide proof of vaccination.

At the hotel main entry, a thermal imagery device has been installed to detect the body temperature of people with in its field of detection.  The device is non-invasive and is used only for detecting the body temperature of individual(s).

To read the plan in full, please click here. For instructions on how to link your vaccination certificate to the Check In QLD app, please click here.