COVID-19 Safe plan

The Ville is committed to providing a safe and healthy work environment in which all guests, contractors, visitors and employees can feel comfortable that the business has in place processes and policies to reduce the risk of exposure to viral infections, as well as to ensure that those showing potential signs of illness are advised to seek medical attention.

At the hotel main entry, a thermal imagery device has been installed to detect the body temperature of people with in its field of detection.  The device is non-invasive and is used only for detecting the body temperature of individual(s). Patrons must sign into each venue using the QLD Check In app.

Before you visit The Ville, please download the COVID Safe app to help with contact tracing.

To read the plan in full, please click here.