For any casino-related enquiries or to learn more about becoming a VIP member at The Ville, please contact our dedicated VIP Concierge Team at (07) 4722 2371. We're here to ensure your experience is seamless and exceptional.

You can also reach us via email at [email protected].

Visiting from another casino? We welcome status match requests - simply provide your current membership details and where you're visiting from, our team will be happy to assist.