Anti-Money Laundering (AML) Customer Information

Depending on the services being used or the nature of a transaction, we may ask customers to provide identification, personal details, information about the source of funds being used, or other supporting documentation.

We do not request this information arbitrarily. We do so where required to meet our obligations under Australian law.

Examples may include:

· Valid photo identification

· Confirmation of personal details

· Information about the source of funds used for certain transactions

· Information about the source of wealth where relevant

· Supporting documents to verify information provided

Customer due diligence means the steps we may take to verify a customer’s identity or request further information where required.

Source of funds refers to the origin of the money being used for a particular transaction or activity.

Source of wealth refers more broadly to how a customer has accumulated their overall wealth over time.

In some situations, we may need to better understand the source of funds being used for a transaction or, where relevant, the source of a customer’s wealth. This helps us meet our legal obligations and apply appropriate customer due diligence.

If required information is not provided, some services or transactions may not be able to proceed, or may be delayed or restricted until the matter is resolved.

Any personal information provided as part of customer due diligence or related information requests will be handled in accordance with The Ville’s Privacy Policy and applicable legal requirements. The Ville treats customer information with appropriate care, sensitivity and responsibility.