Duty Manager
Join Our Team
Do you have a passion for the hospitality industry and experience leading a team? We are seeking highly motivated and driven Duty Managers to join the leadership team within Casino Bars on a permanent full-time basis.
The Role
As a Food and Beverage Duty Manager, you will be responsible for overseeing the daily operations of our food and beverage operations in our Casino Bars, which includes Spin Café, Sports Bar and our Premium Gaming Rooms. Your exceptional leadership skills, attention to detail for ensuring high-quality service, and passion for delivering outstanding guest experiences will be essential for success in this role.
About You
- Previous experience in a supervisory role within the hospitality industry, including varying restaurant or bistro service periods, and strong leadership and team management skills with the ability to motivate and inspire staff to deliver exceptional service.
- Strong knowledge of barista made coffee, cocktails, beer, and wines is highly advantageous.
- Experience with Stock Management
- Up to date knowledge of TAB and Keno services, processes, and legislation, along with previous experience operating high volume TAB and Keno operations.
- You hold current qualifications including Responsible Service of Alcohol Statement of Attainment, Responsible Management of Licensed Venue Certificate and Liquor Approved Manager License or willingness to obtain.
- Demonstrated knowledge of food safety and hygiene practices.
- Ability to adapt and work in a fast-paced environment and handle multiple tasks simultaneously.
- Attention to detail and the ability to maintain high standards of cleanliness, safety, and organisation.
- Proven problem-solving abilities and the ability to make sound decisions under pressure.
- Excellent communication and interpersonal skills to interact effectively with premium guests, along with previous experience responding to and resolving disputes relating to the Responsible Service of Alcohol.
- Proficiency in computer systems and software applications related to food and beverage operations.
- Professional presentation and exceptional communication skills
- Flexibility to work various shifts including weekends, nights, and public holidays.
Why join us
- Work in the region’s premier destination for dining, events, and entertainment.
- Permanent Part-time position
- Idyllic location in tropical North Queensland
- Straight shifts – no split shifts
- Penalties apply on weekends, late nights, and public holidays.
- Uniforms supplied and laundered.
- Free car parking
- Employee Assistance Program
- Corporate discount on health insurance
- Paid Parental Leave
- Generous discounts across the Morris Group
- Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia.
About Us
The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations. We’re always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.
The Ville’s parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Ardo, Orpheus Island Lodge, Daintree Ecolodge, and Mt Mulligan Lodge, in addition to owning Colonial Leisure Group, a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.
As part of the Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us.
How to Apply
Applications close: 18th May 2024
Sounds like you? Apply now!
Please note: Applicants must have eligible working rights in Australia.
Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.
